Our deliveries usually take between 2 and 5 working days from the time you place your order. We as with many other websites make a charge for delivery based on the value of the order. The current charges are as follows:
For orders over £50 (exclusive of VAT) delivery is FREE below £50 there is a charge of £7.99
Deliveries are made between Monday and Friday and only to the UK mainland. We are sorry, but orders from overseas or from the numerous islands around the UK shores cannot be accepted.
In exceptional circumstances, with for example very remote delivery addresses on the UK mainland, an additional charge may be made but only after notifying you and gaining your agreement. If no such agreement can be reached then we have the right to refuse your order and will not be liable for any delay or non-delivery. An accurate delivery address, including floor and flat number, is vital as the courier needs all this information to make a delivery.
Customers wishing to collect from our retail branche should select this option at the checkout stage. Any potential delivery charges will then not apply.
Our couriers can only deliver furniture to ground floor addresses. If you need delivery to a second floor for example you will have to make your own arrangements to move it from the ground floor, where our courier will deliver it to, to where you require it.
Cancellation of Your Order
We are delighted to be able to offer a cancellation period of 10 working days from your receipt of the goods. Goods must be returned to obtain a refund. Of course, we are sure you understand that this cannot apply to the return of food or beverages and returns of opened packages of business machines, inkjet and laser cartridges as mentioned below.
The cost of returning cancelled goods to ourselves will have to be at your own expense.